Xylem Inc. Security Upgrade (Mackay QLD)

Brett Gallen and the team at iKey Security Solutions have successfully completed the Security System upgrade for Xylem Inc.’s office in Mackay Qld.

Xylem Inc. (formally known as ITT Water and Waste Water) has been working closely with Brett Gallen and the team at iKey Security since 2008 and they have now completed their 3rd Security upgrade together this time in Mackay, Qld.

Brett was engaged through their IT and Operations department to design and install a complete Security System which encompassed Intruder Alarm with 24/7 Back to Base Monitoring, Access Control (card access) and CCTV Surveillance.

Xylem’s IT Manager has been working closely with Brett over the last 6mths to restructure their current security set up to have consistency across Australia. They were looking for a solution that would help them across Australia and that exactly what iKey Security gave them.

Xylem Inc. team of employees now have the ability to travel throughout Australia with one alarm code and one access pass,  they have now eliminated the problem of having to set up all these credentials when travelling (especially each time); they couldn’t have been more happier.

As this relationship continues to grow, they are now working to include the other offices across Australia as soon as possible.



Related Articles


Gallagher Security Releasing Command Centre v9.40 At SAGE 2025 In Canberra November 20.


Gallagher Security Releasing Command Centre v9.40 – Gallagher Security will be bringing its newly released Command Centre v9.40 management software to Security & Government Expo, to be held at the Realm Hotel in Canberra, November 20.

According to the Gallagher Security team, Command Centre v9.40, a major upgrade that significantly enhances the capabilities of the Controller 7000 product range.  With Command Centre v9.40, Gallagher’s Controller 7000 product range, including the Standard, Enhanced, and High Security variants, now supports up to 24 doors per controller, more than doubling the previous limit of 10.  

This advancement reduces infrastructure costs and simplifies system architecture, while maintaining high performance in demanding environments. Additionally, support for HBUS readers has increased from 20 to 40, and OSDP readers from 16 to 32, enabling larger and more flexible installations.

A standout new feature is Lock Cycle Counting, which enables proactive lock maintenance to prevent costly failures and downtime.  

Also available with v9.40 is Entra ID single sign on. The Command Centre integration with Microsoft Entra ID enables secure and seamless single sign on authentication using OpenID Connect.

This integration allows customers to align with their organisation’s cloud-first identity strategy, reduce reliance on legacy AD infrastructure, and benefit from centralised access control, multi-factor authentication, and conditional access policies – all managed through Microsoft Entra. This simplifies user management, enhances security, and supports smoother migration to modern identity platforms.

 
…


Brett Gallen and the team at iKey Security have been awarded the security upgrade work to be completed in Puddle Duck Ln, Erina. The scope of works was to install IP CCTV cameras over a wireless link to the clients office in their house as well as a video intercom at the main gate which was approx 300m away from the clients house. Brett worked on the wireless link using the latest Ubiquiti antennas and receivers to ensure the very best in wireless video transmission. Brett also recommended the client use the Panasonic Intercom to guarantee the operation of the video feed from the clients entry gate to the house would not falter. …


Brett Gallen and the team at iKey Security were engaged to design and install the new Security System for the new Bayswater, Kings Cross Fine Wines Bottle shop. Brett worked closely with their operations manager, to design and install the new security system which included Intruder Alarm with Back to Base Monitoring and an IP CCTV Surveillance system. …